ServiceMac named one of the premier servicers in the U.S. for 2nd year in a row
March 20, 2025, Fort Mill, S.C.
ServiceMac, a leading innovator in home mortgage subservicing and a member of the Very first American household of companies, today revealed the company made Fannie Mae’s 2024 Servicer Overall Achievement and Benefits ™ (STAR ™) Performer award in both the General Maintenance and Solution Delivery categories. This is the 2nd successive year that ServiceMac earned the STAR award in the General Servicing classification. Fannie Mae’s STAR Program acknowledges high-performing home loan servicers for proficiency, capability and general performance.
“ServiceMac is committed to assisting home mortgage servicing rights owners maximize their effectiveness and manage portfolio threat, while delivering remarkable customer care to customers,” said Bob Caruso, president and CEO of ServiceMac. “Earning recognition from Fannie Mae as a top-performing servicer for a second straight year shows the effectiveness of our technique, which combines our proprietary subservicing innovation platform with industry-leading client support delivered by our specialist employee.”
Since 2011, Fannie Mae’s STAR Program has made it possible for broad and lasting improvements throughout the home mortgage maintenance industry by promoting maintenance understanding and excellence.
“We’re proud of this year’s top-performing STAR Program servicers who are critical partners in our objective to supply stability to borrowers based upon strong servicing requirements,” stated Cyndi Danko, senior vice president and single-family chief credit officer, Fannie Mae. “Our servicers continue to show their dedication to functional excellence while lowering credit loss– an essential part to the overall safety and stability of Fannie Mae’s organization and the domestic home mortgage market.”
About ServiceMac, LLC
ServiceMac, LLC, a member of the Very first American family of companies, is focused on offering exceptional technology, product or services for the home loan market backed by extremely personalized service and support. A leading innovator in home loan subservicing, the company uses loan providers, financiers and other home mortgage servicers tailored options that cover the mortgage continuum and boost security, client fulfillment and profitability. More information can be discovered at https://info.servicemacusa.com/about-us.
About Very first American
First American Financial Corporation (NYSE: FAF) is a leading service provider of title, settlement and threat options for real estate transactions. With its combination of monetary strength and stability developed over more than 135 years, innovative exclusive innovations, and unequaled data possessions, the business is leading the digital improvement of its industry. Very first American also provides information items to the title market and other third parties; valuation product or services; home loan subservicing; home warranty items; banking, trust and wealth management services; and other associated product or services. With overall revenue of $6.1 billion in 2024, the company provides its services and products directly and through its agents throughout the United States and abroad. In 2024, First American was called among the 100 Finest Companies to Work For by Great Location to Work ® and Fortune Magazine for the ninth consecutive year, and called among the 100 Best Work Environments for Innovators by Quick Business for the 2nd consecutive year. More details about the company can be discovered at www.firstam.com.